AI Sales Engine

Turn shopper intent into revenue.

Traditional ecommerce is optimized around products. The AI Sales Engine is optimized around customer intent, so more shoppers find the right thing and buy with confidence.

Consultative selling

The way a great associate sells: understand first, recommend second.

Most stores assume shoppers know exactly what they want. In reality they arrive with a goal, a budget, and a question. MerchantIQ starts there.

Customer goalIntent discoveryQualificationRecommendationConfidencePurchase
Qualification framework

A few smart questions beat a hundred filters.

When context improves the recommendation, SwitchIt qualifies across the dimensions that matter, reducing decision effort instead of adding friction.

Understanding this shopper
Goal Marathon training
Budget Under ₹5,000
Preference Lightweight, cushioned
Constraints Size UK 9, wide fit
Urgency Needs it this week
What it does

Consultative from first click to checkout.

Needs-based recommendations

Match products to the shopper’s goal, budget, and constraints, not keyword overlap.

Product comparison

Explain the meaningful differences that drive a decision, in plain language.

Cross-sell & upsell

Suggest upgrades and add-ons only when they improve the outcome for the shopper.

Basket building

Assemble complete solutions (the shoe, the socks, the care kit) with reasons.

Cart recovery

Answer the doubt behind a stalled cart before it becomes an abandoned one.

Checkout assistance

Clear the final questions that block completion at the last step.

Objection handling

Answer the doubt behind the exit.

Many abandoned sessions are just unanswered questions. SwitchIt resolves them before checkout.

Will it fit?Is it worth the price?How is it different?Can I return it?Is it in stock?
Merchant controls

Aligned with your business.

Configurable rules keep recommendations trustworthy and on-strategy.

Prioritize in-stock Respect pricing rules Promote seasonal Surface promotions Protect margins
Book a demo

Sell like your best associate — at scale.

See the AI Sales Engine qualify a shopper and recommend from your catalog, live.