AI shopping assistant for Beauty & Skincare
Beauty is concern-led. Shoppers don’t want ‘a serum’, they want the right one for dry, breakout-prone, or sensitive skin, and they won’t buy until they trust the answer.
Where the sale slips away.
A product page lists ingredients; it doesn’t tell a shopper with sensitive skin whether the actives will react, or how to layer them. Unanswered, that hesitation becomes an abandoned cart.
MerchantIQ answers in the moment, grounded in your catalog, so the question becomes a purchase instead of an exit.
The questions a static page can’t answer.
These are the real, category-specific questions beauty & skincare shoppers ask before they buy. MerchantIQ handles every one of them, on the page, in context.
“Is this okay for sensitive, acne-prone skin?”
“Can I use this with retinol, or will it irritate?”
“What order do I apply these in?”
“Will this help with pigmentation?”
“Is it non-comedogenic and fragrance-free?”
Category strategy, applied automatically.
Concern qualification
Asks about skin type and concern before recommending, so the suggestion actually fits.
Routine building
Turns single products into an AM/PM regimen the shopper understands.
Ingredient education
Explains actives and what they do, grounded in your product data.
Compatibility guidance
Flags what to layer, and what not to combine — from your merchant-approved rules.
A store that finally talks back.
The same traffic, meeting a store that can answer. That shows up where it matters most.
- Higher confidence at the point of decision
- Better-educated, loyal shoppers
- More repeat and regimen purchases
MerchantIQ for Beauty & Skincare, in short.
Does MerchantIQ give medical or dermatological advice?
No. It shares product guidance grounded in your catalog and merchant-approved notes — ingredient info, compatibility, and routines, not medical advice.
Can it build a skincare routine from my products?
Yes. It assembles AM/PM regimens using only what you stock and the rules you configure.
How does it handle ingredient questions?
It explains actives and concerns from your product data, so shoppers understand what they’re buying and buy with confidence.
Built for other categories too.
See MerchantIQ on your beauty & skincare catalog.
Book a 20-minute walkthrough and we’ll show you how it answers your shoppers’ real questions — grounded in your products.